to pass the database systems lecture in 5th semester it is necessary to make a program which handles with
a database. steffen (a fellow) and i decided to code a ticket-/helpdesk-system.
employees can submit a ticket which includes topic, description, priority and category of an issue using
a webinterface (php). those tickets are processed by administrators of each category (admin has gtk2 gui).
data is stored in a mysql database.